
ETIS GATHERING 2025
KEYNOTE MEETING AGENDA BOOK YOUR STAY SPONSORS Join Us at the ETIS Gathering 2025 We are pleased to invite you to the ETIS Gathering 2025, the premier event for telecom...
This group exchanges strategies, use cases, and solutions related to business objectives in sales, self-service, and customer experience in the digital environment.
Digital environment + communications development: webchat, video chat, apps, website development, chatbots + A
Digital Sales: Omni-channel design, sales funnel management, analytics, campaigns
Identity Management: Authentication, login, privacy, personalization, targeting + segmentation
User experience design + management: Customer journey, self-service optimization, NPS, channel management, dev/ops, KPIs
Agile development + digital culture enhancement
Working Group confidentiality rules can be accessed here.
PARTICIPANT PROFILE
Ruxandra Cioban coordinates the activities for this group.