ETIS GATHERING 2025
KEYNOTE MEETING AGENDA BOOK YOUR STAY SPONSORS Join Us at the ETIS Gathering 2025 We are pleased to invite you to the ETIS Gathering 2025, the premier event for telecom...
Smart Charging & Payments Working Group
Presentation
This group looks at the latest billing and payments challenges, opportunities, and strategies as well as the main business drivers influencing the telco billing environment.
- Customer journey + support
- Bill shock prevention
- Next generation digital bill
- Chatbot solutions in billing + dunning
Collection processes
- Credit management
- Billing and dunning strategies
- Revenue assurance + fraud issues
- Bad debt monitoring
- Optimization through machine learning & RPA
Monetization opportunities
- Impact of new models such as B2B2X
- BaaS + its key business drivers
- Business intelligence goldmine from billing and dunning.
Working Group confidentiality rules can be accessed here.
PARTICIPANT PROFILE
- Heads and Directors of the billing department as well as Senior or Manager level professionals.
- Participation by supporting parties subject to approval by the working group.
Ruxandra Cioban coordinates the activities for this group.