AI & Data Analytics Task Force

Presentation

This working group explores how operators can effectively use customer, network, and service data to gain a competitive edge, enhance performance, and optimise internal processes using automation and AI.

KEY FOCUS AREAS

  • Innovation Adoption: Accelerate integration of AI technologies in telecom operations.
  • Data-Driven Strategies: Empower telcos to leverage data for strategic decision-making.
  • B2B and B2C Optimization: Enhance business and consumer interactions through analytics.
  • Performance Enhancement: Improve operational efficiency with actionable insights.
  • Collaborative Learning: Facilitate knowledge sharing and best practices among European telcos.
  • Industry Growth: Drive transformative growth and competitiveness in the telecom sector.

Working Group confidentiality rules can be accessed here.

PARTICIPANT PROFILE

  • Data Engineers, Data Scientists, Data Analytics Leaders;
  • AI Experts, AI Transformation Leads;
  • BI Engineers, Business Analysts;
  • Process Owners, Planning and Steering Leaders.​​​​​​

 

Konrad Ferenczy and Wim De Meyer coordinate the activities for this group.

Upcoming events

  1. Thursday 05 June at 09:00
    ETIS GATHERING 2025

    Join us at the ETIS Gathering 2025, taking place on June 5th & 6th at the Royal Olympic Hotel in the heart of Athens. This year’s theme, "How Resilient Telcos Leverage AI and...

Display map with group members

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